Privacy Policy:

At ZEN Training Limited, we respect your privacy and are committed to protecting the personal data that we obtain.

This privacy policy explains how we will process the data relating to you that you provide to us (or that we may collect) when you visit our website www.thebodycoach.com (the ‘Website’).
The Website is operated by Body Coach Online Nutrition Limited (we, us, our, Body Coach), a company incorporated in England & Wales with company number 10718168 and registered office at NPL Sports Club, Pavillion Rd, Teddington, Middlesex, TW11 0EL. Where we decide the purpose or means for the processing of the personal data that you provide via our website, we are the “data controller”. As data controller, we will comply with all applicable data protection laws.

This policy should be read together with our:

  • Website Terms of Use which details information pertaining to website visitor and user responsibilities and obligations in regards to the use of our website.
  • Terms of Business which details information pertaining to the sale of services, goods or merchandise via our website.

This policy explains the following:

  • what information we may collect about you
  • how we will use information we collect about you
  • whether we will disclose your details to anyone else
  • your choices and rights regarding the personal information you provide to us

Our website may contain hyperlinks to third party websites including the website of our partner networks, advertisers and affiliates. These websites operate fully independently from us, and we cannot accept any responsibility or liability for the privacy practices of such third parties nor the availability of these external sites or resources. The appearance of such links on our website is not an endorsement. Should you use any of these websites, such use is at your own risk and we would advise that you review their respective privacy policies.

ZEN Training Ltd (“ZEN Training“) operates zenbootcamp.co.uk and may operate other websites. It is ZEN Bootcamp’s policy to respect your privacy regarding any information we may collect while operating our websites.

Website Visitors

Like most website operators, ZEN Bootcamp collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. ZEN Bootcamp’s purpose in collecting non-personally identifying information is to better understand how ZEN Bootcamp’s visitors use its website. From time to time, ZEN Bootcamp may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

ZEN Bootcamp also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on zenbootcamp.co.uk blogs/sites. ZEN Bootcamp only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.

Gathering of Personally-Identifying Information

Certain visitors to ZEN Bootcamp’s websites choose to interact with ZEN Bootcamp in ways that require ZEN Bootcamp to gather personally-identifying information. The amount and type of information that ZEN Bootcamp gathers depends on the nature of the interaction. For example, we ask visitors who sign up at zenbootcamp.co.uk to provide a first name and surname and e-mail address. If they are entering their information to sign on to a programme we may also ask for their phone number, and information in regard to their goals they want to achieve. Those who engage in transactions with ZEN Bootcamp are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, ZEN Bootcamp collects such information only in so far as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with ZEN Bootcamp. ZEN Bootcamp does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

We will collect data from you when you sign up for our services as a Client, or sign up for a 10 day free trial and then come along to our health and fitness consultation. This data includes your name, address including postcode, e-mail address, telephone number, emergency contact details including phone number, name and address of your general practitioner where required, and your medical history which relates to your lifestyle and diet. Information on your weight as well as body measurements and before and after photos will be taken at your consultation and all this data will be kept securely on pt distinction and zen planner, which are the platforms we use and are referred to as our third party secure websites.

Website analytics

ZEN Bootcamp may collect statistics about the behavior of visitors to its websites. We may display this information publicly or provide it to others. However, ZEN Bootcamp does not disclose personally-identifying information other than as described. We use website analytics to evaluate and improve our website and to offer the best, most accessible service possible to all of our customers. For example, we use third party data analytic service providers such as google analytics to improve our visibility and to monitor website browser behaviour and navigation across the website. These third party providers collect this information on our own behalf in accordance with our own instructions and in line with their own privacy policies.

Protection of Certain Personally-Identifying Information

ZEN Bootcamp discloses potentially personally-identifying and personally-identifying information only to those of its contractors and affiliated organizations that (i) need to know that information in order to process it on ZEN Bootcamp’s behalf or to provide services available at ZEN Bootcamp’s websites, and (ii) that have agreed not to disclose it to others. Some of those contractors and affiliated organizations may be located outside of your home country; by using ZEN Bootcamp’s websites, you consent to the transfer of such information to them. ZEN Bootcamp will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, ZEN Bootcamp discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when ZEN Bootcamp believes in good faith that disclosure is reasonably necessary to protect the property or rights of ZEN Bootcamp, third parties or the public at large. If you are a registered user of an ZEN Bootcamp website and have supplied your email address, ZEN Bootcamp may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with ZEN Bootcamp and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. ZEN Bootcamp takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. ZEN Bootcamp uses cookies to help ZEN Bootcamp identify and track visitors, their usage of ZEN Bootcamp website, and their website access preferences. ZEN Bootcamp visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using ZEN Bootcamp’s websites, with the drawback that certain features of ZEN Bootcamp’s websites may not function properly without the aid of cookies.

Business Transfers

If ZEN Bootcamp, or substantially all of its assets, were acquired, or in the unlikely event that ZEN Bootcamp goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of ZEN

Ads/ Targeted marketing

Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. As well as our own advertising, our third party channels include companies like Facebook Inc, Twitter Inc, Google Inc and Instagram. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by ZEN Bootcamp and does not cover the use of cookies by any advertisers.

Legal obligations & breaches

We comply with all legal obligations by reporting VAT and other company tax reporting purposes. We also comply with our regulators and other law enforcement agencies.
ZEN Training Ltd retains records of all of its financial transactions with you for six years in order to comply with its legal obligations to maintain adequate accounting records.  ZEN Training Ltd may use (and disclose) the information it holds about you in order to comply with any investigative demand, court order, or a request for cooperation from law enforcement or other government agency. This may extend out to our finance department, our auditors, regulators or other government bodies such as the HMRC. We may also disclose your information to third parties in order to enforce or apply our contractual terms, to investigate potential breaches, to protect the rights and freedoms, property or safety of our business or those of our customers.

Customer Service, enquiries & complaints

If you contact us to make an enquiry or have a complaint to make we will deal with the enquiry or concern as quickly as possible. Our Client liason Anita or Alan the owner is on hand to deal with your enquiries as swiftly as possible. Please contact bookings@zenpt.com.

If you have opted in to receiving a newsletter or other marketing material, you may opt out at any time via the unsubscribe option that appears at the bottom of the e-mails or through the texts through our in message app ‘zen body’.

You have the right to withdraw your consent at any time.  You can do this by unsubscribing using the unsubscribe links contained in any emails that we send you or emailing bookings@zenpt.com to request your data to be deleted.

Data Control & Data Breaches

The data controller of the site is ZEN Training Ltd, a LTD company under company no. 10718168. It’s registered office is : ZEN Training Ltd, NPL Sports Club, Pavillion Rd, Teddington, Middlesex, TW11 0EL. The person responsible for data protection is Alan Ezen Title: Owner of ZEN Training Ltd E-mail: alan@zenpt.com

Privacy Policy Changes

Although most changes are likely to be minor, ZEN Bootcamp may change its Privacy Policy from time to time, and in ZEN Bootcamp’s sole discretion. ZEN Bootcamp encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change. We recommend you check this page regularly to keep up to date.

Updated May 2018